Tesla Powerwall 2 Recall: What Perth and WA Owners Need to Do
The Tesla Powerwall 2 recall applies to a subset of units available for sale between 1 November 2020 and 23 August 2025. If you own a Powerwall 2, confirm that it is online, check the Tesla App for a recall notification and follow Tesla's instructions. Affected batteries are being replaced at no cost. The recall was originally published on 16 September 2025 and updated on 13 April 2026.
For Perth homeowners, Australis Solar can assess the wider solar, inverter, switchboard, battery and backup system if you need technical advice, system fault assessment or are considering a broader upgrade. Tesla remains responsible for determining whether your individual Powerwall 2 is included in the recall.
Recall eligibility and replacement scheduling are managed by Tesla. Australis Solar's assessment service is for the wider solar and battery installation, electrical integration, faults or upgrade planning.
Tesla Powerwall 2 Recall: Check These Three Things Now
Being within the published sale period does not automatically mean your Powerwall 2 is affected. Tesla identifies the individual units included in the recall. The ACCC advises owners to ensure the system is online and check the Tesla App for a notification.
Confirm the Powerwall is online
Tesla needs affected online systems to communicate with its monitoring platform. Do not deliberately disconnect communications while checking the recall status unless Tesla has specifically instructed you to do so.
Check the Tesla App
Look for a Powerwall recall, replacement or disabled-system notification. An affected battery may already have been remotely discharged by Tesla as a risk-control measure.
Follow Tesla's replacement instructions
Tesla or a third-party service provider will contact affected owners to arrange the replacement. Do not attempt to bypass or reverse a remote discharge applied as part of the recall process.
What Replacement Are Affected Powerwall 2 Owners Receiving?
The current Australian position is clearer than it was when the Tesla Powerwall 2 recall was first announced. The ACCC confirms affected units will be replaced at no cost, while the Clean Energy Regulator states that Powerwall 3 is now being provided as the replacement for recalled Powerwall 2 home batteries.
Tesla manages the replacement
- Affected Powerwall 2 units are replaced at no cost.
- Tesla or its service provider manages scheduling.
- The Clean Energy Regulator says Powerwall 3 is now being supplied for recalled Powerwall 2 batteries.
- Tesla considers compensation for lost energy savings on a case-by-case basis.
A recall replacement is not the same as buying a new battery
The Clean Energy Regulator states that a Powerwall 3 installed because of the Powerwall 2 recall is not eligible to create battery STCs under the Small-scale Renewable Energy Scheme.
If you separately purchase additional battery capacity or carry out a broader solar and battery upgrade, incentives and eligibility need to be assessed under the rules applying to that separate installation.
Do you need to pay for another battery because your Powerwall 2 is recalled? Not simply because of the recall. Tesla's published remedy is a no-cost replacement for affected units. A separate paid system should only be considered if you also want to change the wider solar, storage, backup or EV charging design.
Powerwall 2 Recall Work Still Needs to Be Electrically Safe and Compliant
A product recall does not remove the normal electrical-safety requirements for battery work in Western Australia. Battery energy storage system installation, alteration and connection work is electrical installing work and must be completed appropriately by licensed electrical professionals.
From 19 June 2026, electrical licence holders in WA must comply with AS/NZS 5139:2019 Amd 1:2025 for battery energy storage installations.
If the project expands beyond Tesla's recall replacement into solar expansion, inverter replacement, additional battery capacity, backup changes or another significant system alteration, the current Western Power and Synergy connection requirements also need to be checked for that scope of work.
When Australis Solar Can Help After a Tesla Powerwall 2 Recall
Tesla determines whether an individual Powerwall 2 is included in the recall and manages the recall remedy. Australis Solar can assist Perth homeowners when the issue extends to the wider solar and electrical installation, or when the recall prompts a broader review of storage, backup or future energy needs.
What Australis Solar can assess
- Your Synergy bill and available interval usage data
- Existing solar production and export behaviour
- Solar panel capacity, roof layout and shading
- Existing inverter condition and compatibility
- Switchboard and electrical supply arrangement
- Battery and gateway installation location
- Backup circuits and outage requirements
- Future battery expansion or EV charging plans
- Relevant WA installation and connection requirements
Submit your system information
Provide the property address, Tesla App screenshot, existing solar details, recent Synergy bill and a description of what you want assessed.
Initial technical review
We review the available system, usage and fault information and determine whether further investigation is appropriate.
Property assessment where required
Our licensed electrical team can assess relevant solar, inverter, switchboard, battery, gateway and backup components where the scope requires an on-site inspection.
Clear next-step recommendation
We explain whether the wider system should simply remain as-is after Tesla's remedy or whether a repair, solar expansion, battery upgrade or other change is worth considering.
Should You Accept the Tesla Replacement or Review Your Wider Battery System?
For an affected Powerwall 2, Tesla's no-cost recall remedy should normally be the first pathway to consider. A paid alternative makes sense only when it solves a separate requirement that the existing system no longer meets.
Tesla's recall replacement may be all you need
This pathway is generally the logical starting point when:
- Your existing solar capacity still suits the household
- The current backup design meets your requirements
- Your switchboard and electrical system remain suitable
- You are not planning major additional electrical loads
- You are satisfied with the existing Tesla ecosystem
There is little reason to purchase an unrelated replacement battery purely because an affected Powerwall 2 already has a published no-cost recall remedy.
A broader assessment may be worthwhile when your requirements have changed
Examples include:
- The existing solar array is now undersized
- You want greater usable battery capacity
- You need a different blackout-backup arrangement
- You are preparing for an EV charger
- Your existing inverter or switchboard also needs work
- You are undertaking a major home-electrification upgrade
Australis Solar can compare suitable current battery and hybrid-system pathways around the property's actual consumption, solar production and electrical infrastructure.
Frequently Asked Questions
These answers reflect the current Australian recall information. Individual recall status and replacement scheduling are determined by Tesla.
Is every Tesla Powerwall 2 affected by the recall?
No. The recall applies to a subset of Powerwall 2 systems containing certain battery cells from a third-party supplier. Owners should check the Tesla App to determine whether their individual system has been identified as affected.
What dates are covered by the Tesla Powerwall 2 recall?
The updated ACCC recall lists Powerwall 2 units available for sale from 1 November 2020 to 23 August 2025. Being sold during this period does not automatically mean a unit is affected; owners should check the Tesla App for their individual recall status.
What should I do if my Powerwall 2 has been disabled?
Follow the notification and instructions in the Tesla App and Tesla's recall process. Do not attempt to bypass or reverse a remote discharge applied as part of the recall. Tesla or a third-party service provider will contact affected owners to arrange the replacement.
Will Tesla replace an affected Powerwall 2 for free?
Yes. The ACCC recall states that affected Powerwall 2 units will be replaced at no cost. Tesla will consider compensation for lost energy savings from discharged systems on a case-by-case basis.
Is Tesla replacing recalled Powerwall 2 batteries with Powerwall 3?
The Clean Energy Regulator states that Powerwall 3 is now being provided as the replacement for recalled Powerwall 2 home batteries. Tesla manages the individual replacement process, so owners should follow the Tesla App and Tesla's instructions for their system.
Can Australis Solar confirm whether my Powerwall 2 is recalled?
No. Tesla controls individual recall identification and replacement status. Australis Solar can assess the wider solar, battery, switchboard and backup system for Perth homeowners who need electrical assessment, fault diagnosis or broader upgrade advice.
Should I buy another battery instead of accepting the recall replacement?
Not simply because of the recall. Affected Powerwall 2 units have a no-cost replacement remedy. A separate paid battery may be worth considering only if you also want greater storage capacity, a different backup design, solar expansion, EV integration or a broader system upgrade after an appropriate assessment.
Need the Rest of Your Solar and Battery System Assessed?
Australis Solar is a Perth-based, WA-owned solar company operating since 2008. Our team designs, installs, maintains and upgrades custom solar, battery storage, blackout backup and EV charging systems using accredited in-house installers and licensed electricians.
If your Powerwall 2 recall has exposed another issue—or you want to reassess solar capacity, battery storage, backup or future EV charging—we can review the property around your actual usage, existing equipment and electrical infrastructure.
Tesla remains responsible for the Powerwall 2 recall remedy. Any Australis Solar assessment, repair or upgrade work is a separate service and will only be recommended where appropriate.